COOKIES POLICY FOR JARDINEMOTORS.CO.UK

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Jardine Motors Group UK Limited on behalf of its wholly owned subsidiaries: Lancaster Specialist Cars Limited; Lancaster Motor Company Limited; Lancaster Luxury Vehicles Limited; Lancaster Cars Limited; Lancaster Sports Cars Limited; Abridge Loughton TPS Limited; and Wayside Trade Parts Limited.

We represent some of the world’s most prestigious and recognised car marques. We operate a number of motor vehicle franchises in approximately 60 locations.

Our website

This cookie policy relates to your use of our website, jardinemotors.co.uk.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service providerThis information helps us tobuild profiles of user types and monitor advertising partnersSome of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, examples include essential cookies in the context to enable you to reserve a vehicle or book services offered by our Jardine Motors Group UK Limited or its wholly owned subsidiaries.

You can withdraw any consent to the use of cookies or manage any other cookie preferences by amending your cookie settings within your internet browser or by using our cookie setting function located at the bottom of the website. It may be necessary to refresh the page for the updated settings to take effect.

Our use of cookies

The table below provides more information about the cookies we use and why:

Host

Cookie name

Purpose

Duration

Type

Jardinemotors.co.uk

__qca

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

8 months

Necessary

Jardinemotors.co.uk

__utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit sent to Google Analystics.

2 years

Statistics

Jardinemotors.co.uk

__utmb

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

Session

Statistics

Jardinemotors.co.uk

__utmc

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit sent to Google Analystics.

Session / 2 years

Statistics

Jardinemotors.co.uk

__utmt

Used to throttle request rate for Google Analystics.

4 years

Statistics

Jardinemotors.co.uk

__utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit sent to Google Analystics.

6 months

Statistics

Jardinemotors.co.uk

_csrf

Security Cookie

SCRF Token

Necessary

Jardinemotors.co.uk

_ga

Used to distinguish users via GA (https://developers.google.com/analytics/

devguides/collection/analyticsjs/cookie-usage)

2 years / 1.5 years

Statistics

Jardinemotors.co.uk

_gid

Used to distinguish users via Google Analytics (https://developers.google.com/analytics/

devguides/collection/analyticsjs/cookie-usage)

24 hours

Statistics

Jardinemotors.co.uk

_mkto_trk

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

1.5 year

Necessary

Jardinemotors.co.uk

_sp_id.{{DOMAIN HASH}}

It is used to persist information about a user's activity on the domain between sessions to provide Business Intelligence for GForces. It contains the following information:

- An ID for the user based on a hash of various browser attributes
- How many times the user has visited the domain
- The timestamp of the user's first visit
- The timestamp of the current visit
- The timestamp of the last visit
- The ID of the current session"

2 years

Statistics

Jardinemotors.co.uk

_sp_ses.{{DOMAIN HASH}}

The only purpose of this cookie is to differentiate between different visits to provide Business Intelligence for GForces.

1 month

Statistics

Jardinemotors.co.uk

1P_JAR

Google Analytics tracking - undefined

1 month

Statistics

Jardinemotors.co.uk

ajs_anonymous_id

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

6 months

Necessary

Jardinemotors.co.uk

ajs_group_id

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

6 months

Necessary

Jardinemotors.co.uk

ajs_user_id

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

6 months

Necessary

Jardinemotors.co.uk

APISID

Google Analytics tracking - undefined

2 years

Statistics

Jardinemotors.co.uk

auto0.ssodata

Used for user account for finance once logged in

System

Necessary

Jardinemotors.co.uk

check

Save layout type on used car listing selected by user. After refresh we set the same layout type.

1 month

Necessary

Jardinemotors.co.uk

co/verifier/{domain}/{token} (token and domain dependant on request and tenant, domain url encoded)

Used for cross origin authentication

System

Necessary

Jardinemotors.co.uk

com.auth0.auth.{uid} (name contains a unique identifier per login request for auth0)

Used for user account for finance login request

S

Necessary

Jardinemotors.co.uk

CONSENT

Google Analytics tracking - undefined

20 years

Marketing

Jardinemotors.co.uk

ei_client_id

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

1.5 year

Necessary

Jardinemotors.co.uk

HSID

Contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.

2 years

Necessary

Jardinemotors.co.uk

intercom-id-cyym0u3i

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

21.5 years

Necessary

Jardinemotors.co.uk

iqw

A cookie used to hold the user finance criteria eneterd into the finance calulator which will then show the same criteria when moved to another vehicle.

30 years

Necessary

Jardinemotors.co.uk

ivspid.{{DOMAIN HASH}}

It is used to persist information about a user's activity on the domain between sessions to provide Business Intelligence for Ivendi for their financal calculator. It contains the following information:

- An ID for the user based on a hash of various browser attributes
- How many times the user has visited the domain
- The timestamp of the user's first visit
- The timestamp of the current visit
- The timestamp of the last visit
- The ID of the current session

2 years

Statistics

Jardinemotors.co.uk

ivspses.{{DOMAIN HASH}}

The only purpose of this cookie is to differentiate between different visits to provide Business Intelligence for Ivendi finance calculator.

4 years

Statistics

Jardinemotors.co.uk

JSESSIONID

This cookie is used to store a session identifier so that New Relic can monitor session counts for an application.

Session

Necessary

Jardinemotors.co.uk

NID

Contains a unique ID Google uses to remember your preferences and other information from your google search.

6 months

Marketing

Jardinemotors.co.uk

Payments

maintains the users session, keeping them logged in during the payment process

Session only

Necessary

Jardinemotors.co.uk

PHPSESSID

Storing a random session ID of user

Session only

Necessary

Jardinemotors.co.uk

postcode

When a postrcode is typed by user it is saved in this cookie. We need this to populate post code field after refresh/visit page with postcode field.

Session

Necessary

Jardinemotors.co.uk

queryString

save used search query string called on used vehicles listing. We need it to get used search params set by user to use on details page

Session

Necessary

Jardinemotors.co.uk

S

Google Analytics tracking - undefined

End of session

Statistics

Jardinemotors.co.uk

Servicing

Data used to store important info during booking process session (data received by partners API’s, user choices.…. etc.)

Session

Necessary

Jardinemotors.co.uk

SID

Contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.

2 years

Necessary

Jardinemotors.co.uk

SIDCC

Google Analytics tracking - undefined

2 years

Statistics

Jardinemotors.co.uk

sp

Stores information where site visitors need to be uniquely identified across multiple different domains or pages within a website to provide Business Intelligence for GForces.

1 year

Statistics

Jardinemotors.co.uk

sp_landing_page

Snowplow landing page information - which url of the website the user starts their journey in the website

1 hour

Statistics

Jardinemotors.co.uk

sp_referrer_url

The referer page url (last foreign url before hitting website)

1 hour

Statistics

Jardinemotors.co.uk

SSID

Google Analytics tracking - undefined

2 years

Statistics

Jardinemotors.co.uk

trackingIpFilter

Stores the user IP address when visiting the website for geo location enrichment to provide Business Intelligence about users locations and for cyber security purposes in the event a user uses the website maliciously.

2 years

Necessary

Jardinemotors.co.uk

TSNGUID

New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications.

6 months

Necessary

Jardinemotors.co.uk

i18next

Storing User current locale

Session only

Necessary

Jardinemotors.co.uk

gae_all pages_nav interaction_used cars

Event tracking

System

Tracking

Jardinemotors.co.uk

gae_mot pages_mot booking_thank you

Event tracking

System

Tracking

Jardinemotors.co.uk

gae_product pages_value my vehicle_button click

Event tracking

System

Tracking

Jardinemotors.co.uk

gae_scroll depth_driving seat_all pages

Event tracking

System

Tracking

Jardinemotors.co.uk

gae_used car pages_saved cars

Event tracking

System

Tracking

Jardinemotors.co.uk

LinkedIn Insight

Event tracking

System

Tracking

Jardinemotors.co.uk

Sidebar Contact Us

Event tracking

System

Tracking

Jardinemotors.co.uk

Sidebar Online Chat

Event tracking

System

Tracking

Jardinemotors.co.uk

Sidebar Online Chat Icon

Event tracking

System

Tracking

Jardinemotors.co.uk

Social Share - Email Click - Sidebar

Event tracking

System

Tracking

Jardinemotors.co.uk

Social Share - Facebook Click - Sidebar

Event tracking

System

Tracking

Jardinemotors.co.uk

Social Share - Twitter Click - Sidebar

Event tracking

System

Tracking

Jardinemotors.co.uk

Social Share Sidebar Click

Event tracking

System

Tracking

Jardinemotors.co.uk

Success Factors - Outbound Clicks

Event tracking

System

Tracking

Jardinemotors.co.uk

TalkativeGA

Talkative Event tracking

System

Tracking

Jardinemotors.co.uk

Universal Analytics - Jardine Account

Event tracking

System

Tracking

Jardinemotors.co.uk

Valuations - Virtual Page View

Page Views tracking

System

Tracking

landrovershop.jardinemotors.co.uk

HPSESSID

System

jardinemotors.co.uk

_ga

System

jardinemotors.co.uk

_gid

System

jardinemotors.co.uk

calltracksUID

System

Tracking

landrovershop.jardinemotors.co.uk

form_key

System

landrovershop.jardinemotors.co.uk

form_key

System

landrovershop.jardinemotors.co.uk

mage-cache-sessid

System

Tracking

landrovershop.jardinemotors.co.uk

mage-cache-storage

System

Tracking

landrovershop.jardinemotors.co.uk

mage-cache-storage-section-invalidation

System

Tracking

landrovershop.jardinemotors.co.uk

mage-messages

System

landrovershop.jardinemotors.co.uk

mage-translation-file-version

System

landrovershop.jardinemotors.co.uk

mage-translation-storage

System

Necessary

landrovershop.jardinemotors.co.uk

product_data_storage

System

Necessary

landrovershop.jardinemotors.co.uk

recently_compared_product

Session

Necessary

landrovershop.jardinemotors.co.uk

recently_compared_product

_previous

Session

Enhancement

landrovershop.jardinemotors.co.uk

recently_viewed_product

Session

Enhancement

landrovershop.jardinemotors.co.uk

recently_viewed_product

_previous

Session

Enhancement

Jardinemotors.co.uk

reevoo_sp_id.edb5

Session

Marketing

landrovershop.jardinemotors.co.uk

section_data_ids

Session

Tracking

Jardinemotors.co.uk

sp_sessions

Session

Tracking

landrovershop.jardinemotors.co.uk

user_allowed_save_cookie

Necessary

landrovershop.jardinemotors.co.uk

wp_customerGroup

Necessary

HOW TO TURN OFF ALL COOKIES AND CONSEQUENCES OF DOING SO

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

HOW TO CONTACT US

Please contact us at Customer Services - Jardine Motors Group c/o Wearside Toyota, Newcastle Road, Sunderland, Tyne & Wear, SR5 1JE, if you have any questions about this cookie policy or the information we hold about you.

CHANGES TO THIS POLICY

This policy was published on November 2019 and last updated on August 2019.

We may change this policy from time to time, when we do we will inform you via our website.